What do we
mean by “best foot forward”?
• Understanding the project needs prior to
recommending a solution.
• Decisions are made for best interest of
the long term clients and not short term sales.
• Honesty regarding the possible
solutions. If we don’t have a viable and
competitive solution for your project we will
bow out gracefully and point you
in the right direction.
•
Developing the prescriptive specification for
the best NEOGARD solution.
•
Guiding you to the best short list of
contractors for the scope of your project.
•
Helping you retain the applicators best crew for
your project.
• Providing on-site observation and
application training.
• Warranting the product and, in some
situations, standing with the applicator for the
workmanship.
•
National and Regional Representatives ensure
that the
customer
is satisfied with internal teams, resolving
problems –
invoices,
access, service, etc.
• Manage all
aspects of the Account within that region using
the sales force within that region.
NEOGARD determines the best short list
of applicators by...
•
We attempt to survey every owner of every
project we warrant.
•
We have a stringent “licensed applicator
program” for our top applicators.
•
Our local Regional Manager’s maintain regular
contact with our most active licensed applicators to know who stands
ready, willing, and able to perform. |
